It is possible to surrender a bonus before you begin playing or even after you have placed bets using the bonus funds. You should be aware, however, that if you forfeit a bonus, all the bonus funds associated with it will be forfeited as well. When a bonus is fortified, the Real Money is not affected, if another is not mentioned in the Terms & Conditions of the specific bonus.
The following instructions will help you forfeit a bonus:
- Go to "My Profile";
- Select "My bonuses" from the left panel;
- Choose "Active/Ended";
- To forfeit a bonus, click on - "Show details" and then "Forfeit bonus";
- Click "Yes" to confirm your action.
Still, got any questions? Issues? Queries? Don't hesitate to contact our 24/7 customer support line.
We are glad to help you any day of the week!