General Questions

First time to Betsofa? Do you need help opening an account? Just follow these simple steps: 1. Fill in the registration form on the homepage with all the required information. 2. Complete your profile by clicking on the deposit button or in the "My profile" section. Your profile is registered now! Click here (https://www.betsofa.com/en/account/deposit) to make your first deposit at Betsofa. ------------------------- Still, got any questions? Issues? Queries? Don't hesitate...

You might be interested to know that Betsofa has been operating since 2020 and is a trustworthy platform that proves a huge amount of positive ratings on such platforms as Trust Pilot, AskGambler, LCB and owns a legit AskGamblers certificate. Good to know that Betsofa holds a legit Curacao license which you can check by clicking here (https://licensing.gaming-curacao.com/validator/?lh=3250be4e4bd5d781ab15c592e1bdcbe8&rlh=6f1731008f71e177a68cd1d36fc24e3d). ------------------------- ...

Betsofa takes the issue of underage gambling very seriously and in compliance with our licensing requirements, we will take all reasonable measures available to allow only those of the legal age (at least 18 (eighteen) years old) to register an account and place a bet with real money. Additionally, please note in particular countries and their territories players are not allowed to deposit and play real money games, in order to see the full list, please click here (https://www.betsofa.com/en...

What is KYC? The KYC (Know Your Customer) process entails verifying a player's identity. You may be required to submit KYC documents to Betsofa prior to withdrawing funds for AML/CTF purposes. It is obligatory to be verified before making any withdrawals. In order to process your first withdrawal request, the Verification department will request documents via email, depending on the payment method you use. To send the requested documents, please email verification@betsofa.com (mailto:verificat...

We maintain strict security standards and procedures with a view to preventing unauthorized access to your data by anyone, including our staff. We use 128 SSL bit encryption to protect confidential personal data that is transmitted online. We also take measures to protect your personal data offline. Only our employees will have access to particular information on a ‘need to know’ basis in order to perform their work duties. The computers and servers in which we store your personal data are kept ...

In case of forgetting your password, follow these steps to reset it: 1. You can reset your password by clicking on "Log in" (https://www.betsofa.com/en/auth/login) and afterward clicking on "Forget Password?" (https://www.betsofa.com/en/auth/forgot-password). As soon as you click on the "Reset password", you will receive a link in your registered email account. If you cannot locate an email, make sure that your spam box is checked. Upon clicking the button - "Reset Passwords", y...