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Can I cancel a placed bet?

Unfortunately, since a bet is placed, there is no option to cancel it. Theref...
Home -> FAQ -> Sportsbook

When a bet is placed, can it be removed?

Before the game round begins, it is possible to change or remove a bet, but a...
Home -> FAQ -> Casino

What is System bet?

System Bets are pre-configured bets that contain 3 to 8 selections. In other ...
Home -> FAQ -> Sportsbook

How to place a bet?

In the first place, you need to create an account (https://csservices.ladesk....
Home -> FAQ -> Sportsbook

What are the minimum and maximum bets on sports that can be placed?

The minimum bet on any sports event equals 0.25 EUR or equivalent in other cu...
Home -> FAQ -> Sportsbook

How to place a free bet?

Before you place a free bet, please note that it can be used in its full amou...
Home -> FAQ -> Sportsbook

What is Bet Builder?

Bet Builder is a unique choice that you can use to combine multiple bets into...
Home -> FAQ -> Sportsbook

How to cancel the withdrawal?

It is possible to cancel the withdrawal if it has not been processed yet and ...
Home -> FAQ -> Deposit/Withdrawals

What is single/multiple bet?

What does single bet mean? Betting on a single outcome of an event is consid...
Home -> FAQ -> Sportsbook

What if my bet was settled incorrectly?

You can report an incorrectly settled bet by live chat or via email - support...
Home -> FAQ -> Sportsbook

What to do if my bet wasn't settled?

The bets are settled after the event has concluded and the results have been ...
Home -> FAQ -> Sportsbook

What is Total Bet?

An event's total bet is based on the number of goals scored in football, game...
Home -> FAQ -> Sportsbook

Is there a maximum/minimum bet using bonus money?

There is a minimum and maximum Bet restriction in place when playing using Bo...
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Can I try out slots without registration?

In the demo version, you are certainly welcome to try out slots without regis...
Home -> FAQ -> Casino

Can I trust Betsofa with my personal information?

We maintain strict security standards and procedures with a view to preventin...
Home -> FAQ -> General Questions

What is Cashout?

With the Cash Out function, the bet can be calculated before the outcome has ...
Home -> FAQ -> Sportsbook

I forgot my password, what do I do?

In case of forgetting your password, follow these steps to reset it: 1. You ...
Home -> FAQ -> General Questions

If I lose my connection, what should I do?

Whenever a game is played, it is saved on our servers. In the event of a disc...
Home -> FAQ -> Technical Queries

Can I have more than one bonus activated?

Yes, you can have multiple amounts of bonuses activated on your account. Howe...
Home -> FAQ -> Bonuses

Where can I find wagering information for active and expired bonuses?

The wagering requirements/progress of the bonus can be found by following the...
Home -> FAQ -> Bonuses

Am I allowed to play at your casino?

Betsofa takes the issue of underage gambling very seriously and in compliance...
Home -> FAQ -> General Questions

Can be bonus wagered in any game?

No bonuses can be wagered in excluded games. The full list of excluded games ...
Home -> FAQ -> Bonuses

How do I know if Betsofa is a fair gambling platform?

You might be interested to know that Betsofa has been operating since 2020 an...
Home -> FAQ -> General Questions

What should I do if there is no sound?

If you have lost sound while playing a slot/live game etc., please follow the...
Home -> FAQ -> Technical Queries

The promotion didn't get activated, how should I act?

First of all, make sure that promocode was actually applied by any of the ste...
Home -> FAQ -> Technical Queries

How do I find the Terms & Conditions for a particular bonus?

Terms & Conditions apply to each bonus. The Terms & Conditions of a specific...
Home -> FAQ -> Bonuses

What is European handicap?

The coefficients of non-favorites are sometimes too low, making betting on th...
Home -> FAQ -> Sportsbook

How to deposit using Skrill?

Before making a deposit you might be interested to know what are the minimum ...
Home -> FAQ -> Deposit/Withdrawals

How to deposit using MiFinity?

Before making a deposit you might be interested to know what are the minimum ...
Home -> FAQ -> Deposit/Withdrawals

How to deposit using Neteller?

Before making a deposit you might be interested to know what are the minimum ...
Home -> FAQ -> Deposit/Withdrawals